Betting Rules

These Betting Rules explain the general principles that apply when using the betting services available through Royal Casino. Product, market and promotional rules may also apply, so please review the information displayed before placing any bet.

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General betting conditions

By opening an account, accessing the site or placing a bet, you agree to follow these Betting Rules together with the applicable site terms, privacy information, responsible gambling guidance and any rules shown for a particular product or market. These documents should be read together. If a specific market or product rule differs from a general rule, the specific rule will generally apply to that market.

In this article

Royal Casino may update, amend or replace these rules when necessary. Changes may be made to reflect changes to products, technology, applicable requirements or the way betting services are offered. The current version will apply to activity carried out after it is published, unless a different effective date is stated. You should check the rules regularly, particularly before placing a bet.

Betting is available only where it is lawful and permitted. You are responsible for understanding and complying with the laws that apply to you, including any requirements relating to your location, age and use of online gambling services. You must not access or use the betting service from a place where doing so is prohibited.

You must provide accurate, current and complete account information.
You must be legally entitled to use the service and meet the applicable minimum age requirement.
You must keep your login details secure and must not allow another person to use your account.
You must use only payment methods that belong to you or that you are authorised to use.
You must not place bets for another person or allow another person to control your betting activity.
You must not use the service for unlawful activity, fraud, manipulation or any other improper purpose.

Account, identity, location and payment checks may be carried out before or after betting activity. If requested information is not provided, is incomplete or cannot be verified, access to some or all services may be restricted. Bets, deposits or withdrawals may also be reviewed in accordance with the applicable terms and legal obligations.

Placing and accepting bets

Before placing a bet, check the event, selection, market, odds, stake and any other information shown on the bet slip. You are responsible for checking that the details are correct. A bet is normally treated as accepted only when it has been successfully submitted and recorded by the betting system. A bet shown as pending has not necessarily been accepted.

Displayed odds, prices, lines and market information may change before a bet is accepted. The price or terms applying to a bet will be those confirmed by the system at the time of acceptance, unless the applicable product rules state otherwise. Technical delays, interruptions or communication problems may affect the display or processing of a bet.

Select the event and market you wish to bet on.
Choose the relevant selection and enter the stake or other required details.
Review the bet slip carefully, including the possible return where one is shown.
Submit the bet only after confirming that the information is correct.
Check the account or bet history to confirm whether the bet was accepted.

You should not assume that a bet has been accepted merely because a button was selected or a confirmation screen was opened. If the bet does not appear in your account history, or if its status is unclear, do not place a further bet to compensate for the uncertainty until the position is clear. The account record and system records may be used to determine whether a bet was accepted and on what terms.

Bet types and combinations

Available bet types may include single bets, combination bets, in-play bets or other options. Not every bet type is available for every event or market. Each option may have its own rules concerning eligible selections, minimum or maximum stakes, pricing, settlement and changes after placement. Read the information shown for the relevant option before confirming the bet.

Where a bet contains multiple selections, the result of each selection may affect the overall outcome. A selection that is cancelled, voided, postponed or otherwise unable to be settled may be treated differently depending on the bet type and the applicable market rules. The remaining selections may continue to apply where the product rules allow.

Events, results and settlement

Bets are settled using the official result or other settlement source identified in the relevant market rules. The displayed event information is provided to help you make a selection, but it may not contain every detail needed to determine settlement. For this reason, you should read the specific rules attached to the event or market before betting.

A market may be settled after the event has finished, after an official result has been confirmed or when the relevant settlement condition has been met. Results can be amended if an official source changes or corrects the result. A settlement that was made in error may be corrected, including where a bet was initially marked as a winner but the applicable result or rule does not support that outcome.

The event must usually take place and be completed in accordance with the market rules.
The identity of the event, participants and competition must match the information used for the market.
The specified result, statistic or occurrence must be confirmed by the applicable official source.
A market may be suspended, delayed or closed when circumstances make reliable betting or settlement difficult.
A result may be reviewed or corrected if new official information becomes available.
If an event or market cannot be settled fairly, the relevant rule may provide for the bet to be voided or handled in another stated way.

Postponed, abandoned and changed events

Events can be postponed, abandoned, interrupted or moved to a different venue. Participants, event formats and scheduled start times can also change. The effect of a change depends on the market rules, including whether the event is completed within the period specified for that market and whether the original betting conditions remain valid.

If an event is cancelled, materially changed or cannot be verified, affected bets may be voided or settled under the specific rules for that market. A change to a start time does not automatically produce the same result for every bet type. Live or in-play markets may have additional requirements because the event may already have commenced.

Voids, errors and unusual circumstances

A bet or market may be voided where the relevant rules require it, where the event does not meet the stated conditions, or where a technical, pricing or processing error has occurred. If an obvious error affects the displayed odds, market description, settlement information or other material term, the bet may be reviewed and handled in accordance with the applicable rules.

Royal Casino may suspend betting, restrict a market or delay settlement when there is a suspected error, integrity concern, unusual activity, a technology issue or another circumstance that prevents normal processing. Any action will be considered under the applicable terms and rules. Nothing in these rules is intended to remove rights or protections that cannot lawfully be excluded.

Account conduct and responsible betting

Betting should be treated as entertainment, not as a way to earn income or recover losses. Only bet money that you can afford to lose. Set a budget before you begin, keep track of your stakes and results, and take regular breaks. Do not increase your stakes because you are trying to recover a previous loss.

Do not bet when you are upset, tired, intoxicated or under pressure.
Do not borrow money or use essential household funds for gambling.
Use available account controls, limits, time-outs or exclusion tools where appropriate.
Ask for help if betting is affecting your finances, relationships, work, health or mood.
If you are concerned about another person’s gambling, encourage them to seek independent support.

Royal Casino may apply account restrictions, betting limits, transaction reviews or other controls where required by its policies, risk processes or applicable obligations. These measures may be applied without advance notice where immediate action is necessary. You must not attempt to avoid a restriction by creating or using another account.

You must not engage in conduct that may compromise the integrity, security or fair operation of the betting service. This includes using automated systems without permission, exploiting a software fault, interfering with the site, manipulating markets, using another person’s account, or providing false information. Suspected abuse may be investigated and may lead to account suspension, voiding of affected activity or other action allowed under the applicable terms.

Questions, disputes and records

Keep your bet confirmations, account history and relevant market information for your records. If you believe a bet has been recorded, settled or handled incorrectly, raise the issue through the support option available on the site and provide enough information to identify the account, event and bet. Disputes will be reviewed against the applicable rules and available system records.

Where a complaint cannot be resolved through the available support process, further options may be described in the site terms or other applicable information. Nothing in these Betting Rules prevents you from seeking independent legal, financial or gambling-support advice. If you are unsure about a rule, do not place the bet until you have reviewed the relevant information and understand how it may be settled.