Royal Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and Royal Casino in relation to your use of the website, account and available gambling services. They apply to all visitors, registered account holders and players. Additional rules may apply to particular games, promotions, payment methods or services. Those rules will be made available on the relevant page and form part of these Terms when you use the applicable service.

Royal Casino may update these Terms from time to time to reflect changes to the website, services, technology, legal requirements or business practices. The latest version will be published on the website and will apply from the date stated or, where no date is stated, from publication. You should review the Terms regularly. If you do not accept an updated version, you must stop using the website and may request closure of your account, subject to any outstanding matters.

You must use Royal Casino only where online gambling is lawful and available to you. Australian players are responsible for complying with all applicable Commonwealth, state and territory laws. Nothing in these Terms requires Royal Casino to provide services in a location where doing so would be unlawful or restricted. Royal Casino may limit, suspend or withdraw access to the website or particular services where required by law, a competent authority, a payment provider or a risk assessment.

Eligibility

• You must be at least 18 years old to open or use an account.
• You must provide information that is accurate, complete and current.
• You must be legally capable of entering into a binding agreement.
• You must not use the website if gambling is prohibited in your location or if you are subject to a gambling exclusion or restriction that prevents you from doing so.
• You must access the website only for your own personal use and not on behalf of another person or organisation.

3. Deposits, withdrawals and game play

You may use only payment methods made available on the website and must have authority to use the selected method. Deposits must be made from an account, card or other payment source held in your name unless Royal Casino has expressly approved another arrangement. Third-party payments may be rejected, returned or subject to additional checks. You remain responsible for any fees charged by your bank, card provider or payment service.

You should deposit only money that you can afford to lose. Royal Casino does not provide credit for gambling, and you must not use borrowed money, money obtained unlawfully or funds needed for essential living expenses. Deposit requests may be declined, delayed or limited where required for security, compliance, payment processing or responsible gambling reasons.

Withdrawal requests may be subject to account verification, payment checks and any applicable rules shown on the website. Royal Casino may return funds through an approved method and may ask you to use a payment method connected with your deposits where appropriate. A withdrawal may not be completed until required checks have been satisfied. You should ensure that your payment details are correct before submitting a request.

Games are provided for entertainment and are subject to the game rules displayed before or during play. You are responsible for checking the stake, selected options and transaction details before confirming an action. Results recorded by the relevant game system will generally determine the outcome, subject to investigation of an apparent error, technical issue or other exceptional event.

Promotions and bonuses

Promotions, bonuses, rewards and promotional competitions may be subject to separate terms. Those terms may include eligibility conditions, time limits, qualifying actions, wagering or playthrough requirements, game restrictions, maximum values and withdrawal conditions. You should read the terms for an offer before accepting or using it. If a promotional term conflicts with these Terms, the specific promotional term will apply only to that promotion.

Royal Casino may withdraw, amend or cancel a promotion where permitted by its terms or applicable law. A bonus or reward may be removed if it was credited in error, obtained through abuse or claimed by an ineligible account. Promotional activity must not be combined with account sharing, automated play, multiple accounts, collusion or any other conduct intended to obtain an unfair advantage.

5. Website use, privacy and legal matters

Availability and technical issues

Royal Casino aims to keep the website and services available, but uninterrupted access cannot be guaranteed. Access may be affected by maintenance, upgrades, telecommunications failures, equipment problems, cyber incidents, third-party services, power failures or events outside reasonable control. You are responsible for having a suitable device, internet connection and software. Royal Casino is not responsible for losses caused by your device, network, browser or failure to protect your account.

Intellectual property and acceptable use

The website, including its design, text, graphics, logos, software and other content, is owned by or used with permission by Royal Casino and is protected by applicable intellectual property laws. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, reverse engineer, frame, scrape, publish or commercially exploit website content without prior permission, except where a right cannot lawfully be excluded.

Privacy and communications

Personal information is handled in accordance with the Royal Casino Privacy Policy and applicable privacy laws. By using the website, you acknowledge that information may be collected and used for account administration, identity verification, payments, security, responsible gambling, customer support, legal compliance and service improvement. You should read the Privacy Policy to understand how information is managed and the choices available to you.

Royal Casino may send service-related communications about your account, transactions, security, important changes or responsible gambling. Marketing communications will be handled in accordance with applicable requirements and any available preferences or unsubscribe options.

Liability, complaints and governing law

To the extent permitted by law, Royal Casino is not liable for indirect, incidental or consequential loss arising from your use of the website, although nothing in these Terms excludes rights or remedies that cannot lawfully be excluded. These Terms do not limit any Australian Consumer Law guarantee, right or remedy that applies to you.

If you have a question or complaint, review the relevant information on the website and contact Royal Casino through the available support channel. Provide enough information for the matter to be investigated, including the account details and transaction or game information relevant to your concern. Royal Casino may request further information and will handle the matter under its complaint and dispute processes.

These Terms are interpreted subject to applicable Australian laws and any mandatory rights that apply in your state or territory. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not waive the right to enforce it later. By continuing to use Royal Casino after the Terms are updated, you accept the revised version.